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Clarity Research Privacy Policy

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PRIVACY POLICY STATEMENT

Clarity Research is committed to maintaining the privacy and security of personal information. This privacy policy statement contains information about our policy regarding the collection and use of data through market research surveys.

Research Survey Information

 

Personal information provided to Clarity Research is confidential. This data is combined with information gathered from other survey participants and is reported in aggregate. At times survey responses may be tied to other customer information that is provided by the client sponsoring the survey, and used for segmentation or analytical model building.

 

Clarity Research Survey Web Site

 

Respondent information is safeguarded on secured systems and is used only for the purpose stated. In order to respond to an inquiry, an email address or other contact information may be requested when we are contacted through info@clarityresearch.com. This information is shared with Clarity Research employees on a need-to-know basis only.

 

Email Addresses and Communication

 

Clarity Research may have email addresses in its email system or data files that are acquired through clients who have provided email addresses for research purposes.

 

Clarity Research uses email as a means of communicating to known clients and respondents. The following processes are used to ensure SPAM is not sent along with emailed survey invitations:

  • Company or client is clearly identified

  • Company contact information is provided

  • Removal option of future email research invitations

 

Clarity Research is not in the business of sales or resale, and therefore no respondent emails will be utilized for any sales or marketing purposes. Email addresses are used strictly for research purposes and on an individual project basis.

Disclosure of Personal Information by Clarity Research

 

Under the General Data Protection Regulation (GDPR), Clarity Research is committed to transparently disclosing the collection, use, and disclosure of personal contact information.

  • Legal Basis: Clarity Research will ensure that any collection, use, or disclosure of personal information is based on a lawful basis, such as consent or legitimate interest, as required under GDPR.

  • Individual Rights: In accordance with GDPR, individuals have the right to access their personal data, correct inaccuracies, and request erasure. If you wish to exercise these rights or have any inquiries regarding your data, please contact our Data Protection Officer at [info@clarityresearch.com].

Under certain circumstances, Clarity Research may be required or permitted by law or court orders to collect, use, and/or disclose personal contact information. Under these circumstances, notice of disclosure may not be required.

 

In the event of a sale, merger, liquidation, dissolution, reorganization or acquisition of Clarity Research, the acquiring party would agree to be bound by the terms of Clarity Research’s privacy policy before any information would be transferred.

 

Individual respondent information will be reported in aggregate only and is not to be published with any method of linking data to said respondent.

International Data Transfers

As part of our research operations, Clarity Research may need to transfer personal data to locations outside of your country. These transfers will be conducted in compliance with GDPR's provisions for international data transfers, ensuring the appropriate safeguards are in place to protect your personal information.

Access to Clarity Research Data

Only authorized Clarity Research employees, vendors, contractors or partners carrying out authorized business functions are permitted to access Clarity Research databases.

 

Vendors, contractors, or partners who have access to survey information in connection with providing services for Clarity Research are required, at a minimum, to sign a confidentiality agreement. The use of this information for any purpose other than to carry out the services performed for Clarity Research is not permitted.

 

Clarity Research employees are bound by company policy regarding confidentiality in which they agree to keep all project and respondent personal information confidential. Employees who violate this agreement are subject to disciplinary actions, including termination when appropriate.

 

Respondent Information Security

Clarity Research is committed to keeping personal data secure and will take all reasonable precautions to protect personal information from loss, misuse or alteration. Data stored on internal network servers are protected by firewalls and other appropriate security mechanisms.

 

Additionally, Clarity Research does not employ an archiving routine with respect to customer/respondent information. Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. Once data is no longer needed, it will be securely deleted or anonymized.

 

No method of transmission over the internet, nor method of electronic storage, is 100% secure.  While we strive to use commercially acceptable means to protect personal information, we cannot guarantee its absolute security.

Changes in This Privacy Statement

 

As part of our commitment to GDPR compliance, we may update this privacy policy to reflect changes in data protection practices or legal requirements. We recommend that you review this policy periodically to stay informed about how your data is being protected and used.

 

Contact Us

If you have any questions concerning our privacy policy, please contact us at: info@clarityresearch.com

 

Clarity Research
P.O. Box 1316
Cedar Park, TX 78630
www.clarityresearch.com

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